Privacy Policy
1- PERSONAL DATA
In general, you can visit the pyxalis.com website without providing any personal information about yourself. In any case, you are under no obligation to provide this information to PYXALIS.
However, if you refuse, you may not be able to benefit from certain information. In this regard, PYXALIS may in some cases ask you to provide your first and last names, job title, email address, and geographic location (hereinafter your “Personal Information”). By providing this information, you expressly agree to it being processed by PYXALIS for the purposes specified in section 1.2.
In accordance with the General Data Protection Regulation adopted by the European Parliament on April 14, 2016, and the amended French Data Protection Act of January 6, 1978, PYXALIS informs you of the following:
1.1. Identity of the data controller
The data controller is the company PYXALIS, with its registered office at 170 rue de Chatagnon, 38430 Moirans – France.
Tel.: +33 (0)4 26 78 48 41
Email address: Contactweb@pyxalis.com
1.2. Purposes of processing
PYXALIS may process your Personal Information:
· For the purpose of processing your contact requests
· For communication purposes including newsletters
· For statistical purposes
1.3. Recipients
Only PYXALIS is the recipient of your Personal Information.
This information, whether in individual or aggregate form, is not transmitted to third parties under any circumstances, with the exception of Yama CMS for purely statistical purposes, it being understood that the data collected and transmitted is entirely anonymized in order to guarantee the privacy of users.
PYXALIS does not sell the personal data of visitors and users of its website.
1.4. Retention period
| Contact Customer Service | |||
|---|---|---|---|
| -Identity data -Request data | We use this data to: - Contact you when you fill out the contact form. - Send you a quote, if applicable. | Consent | The data collected via the contact form is kept for 3 years from the last contact made by the prospect. However, if a contract is signed following the initial contact, the data is kept for a period of 5 years after the end of the contractual relationship. |
| Communications | |||
|---|---|---|---|
| -Identity data | We use this data to: - Send you informational communications as customers | Legitimate interest | The data is kept until the person concerned unsubscribes (via the unsubscribe link included in the newsletters) |
| -Identity data | - Maintain a suppression list if you have requested not to be contacted | Legal obligations | The data is kept until the person concerned unsubscribes (via the unsubscribe link included in the newsletters) |
| Statistics | |||
|---|---|---|---|
| -Identity data -Request data | We use this data to: - Improve our service offering - Evaluate the impact of our communication | Legitimate interest | The data is kept for a period of 5 years following the end of the contractual relationship. |
1.5. Data protection rights
You have the following rights regarding your Personal Information, which you can exercise by writing to us at the addresses mentioned in 1.1.
1.5.1 Rights of access and communication of data
You have the right to access your Personal Information.
However, due to PYXALIS’s obligation to ensure the security and confidentiality of personal data processing, you are informed that your request will be processed provided that you provide proof of your identity, in particular by producing a copy of your valid identity document.
PYXALIS informs you that it will be entitled, where applicable, to oppose requests that are manifestly abusive (due to their number, repetitive or systematic nature).
1.5.2 Right to rectify data
Under this right, the law entitles you to request the rectification, updating, locking, or deletion of data concerning you that may be inaccurate, erroneous, incomplete, or obsolete.
You may also define general and specific guidelines regarding the fate of your personal data after your death. Where applicable, the heirs of a deceased person may request that the death of their relative be taken into account and/or that the necessary updates be made.
1.5.3 Right to object
This right may only be exercised in one of the following two situations:
• When the exercise of this right is based on legitimate grounds; or
• When the exercise of this right is intended to prevent the data collected from being used for commercial prospecting purposes.
1.6. Response times
PYXALIS undertakes to respond to your request for access, rectification, or opposition, or any other additional request for information within a reasonable period of time, which shall not exceed one month from receipt of your request.
1.7. Complaint to the competent authority
If you consider that PYXALIS is not complying with its obligations regarding your Personal Information, you may lodge a complaint or request with the competent authority. In France, the competent authority is CNIL.
2- COOKIE POLICY
A “cookie” is a piece of information stored on your computer by a web server and used to personalize your web service in some way.
PYXALIS does not use or implement cookies on your device’s hard drive.
However, some sites to which it links may send cookies. You can configure your browser to disable cookies or to warn you before a cookie is accepted.
When PYXALIS provides links to other sites, it cannot be held responsible for the content, products, services, advertising, cookies, or any other elements of these sites, nor for any damages or losses, proven or alleged, resulting from or related to the use of the information, services, or data available on these sites.